Merino wool has much finer fibres than ordinary wool, which is why it does not itch. It is softer, temperature regulating, naturally odour-resistant and biodegradable. Our merino is also NATIVA™ certified, which guarantees ethical production too.

Absolutely. Merino wool actively regulates your body temperature: warm in winter, cool in summer. Its breathable, moisture-regulating properties make it suitable all year round.

Yes, 100%. Our NATIVA™ wool comes from Estancia La Magdalena in Uruguay, a certified farm where mulesing is absolutely forbidden. This is monitored and guaranteed through the NATIVA™ blockchain technology.

A deliberate choice. We skip washing at the factory to save water. As a result the socks can feel a little stiffer and roomier the first time, but with every wash they become softer and more comfortable. That is a hallmark of real merino wool.

Yes. The fine merino fibres are much softer than ordinary wool and kind to sensitive skin. People who normally cannot tolerate wool often wear our socks without any trouble.

Merino wool keeps you warm in winter thanks to its insulating properties, while its breathable structure keeps you cool in summer. It manages moisture effectively, keeps you dry and prevents odours thanks to its antibacterial properties. That versatility makes merino wool ideal for every season.

Merino socks should be washed gently to keep them at their best. Read our washing instructions here.

Certainly! Business orders are welcome. Send an email to info@merinolove.nl with your order and we will help you further, including payment by invoice.

Yes of course! We are delighted that you would like to order from abroad.

We are happy to help and to think along with you. Just get in touch and we will look at the options together!

Yes! You can select a gift option at checkout. Our socks are popular as a gift: sustainable, practical and with a good story behind them.

No need to worry, we are happy to help! Send us an email at info@merinolove.nl with your order.

Business orders can also be settled this way.

Orders within the Netherlands placed before 15:00 on a working day usually arrive within 1 to 3 working days. Delivery to Belgium takes a little longer, so allow 2 to 4 working days.

Questions about the status of your order? Email or call us any time!

Yes you can! You can tick and select this option while checking out. For an overview of available pick-up points, please see the PostNL website.

Shipping is free on orders over €35. On smaller orders a shipping charge applies.

For delivery to a home address in the Netherlands shipping costs €4.95, and to Belgium it is €6.25.

Yes! Every order gets a tracking code. As soon as the order is registered with the carrier this code is generated and sent to the email address you provided. With this code you can follow your shipment online and see when delivery will take place at: https://www.postnl.nl/ontvangen/post-ontvangen/track-en-trace/

Certainly! You can exchange your item within 14 days of receiving it, as long as it is in its original packaging and unworn and unwashed (trying them on is fine, of course). Please note: take just one pair out of the packaging to try first.

You have 14 days to return your order, counted from the day you received it.

Please make sure your item is packaged neatly, preferably in its original packaging. Do not forget to include your order number so we can process your return.

Unfortunately, socks that have shrunk in the washing machine cannot be returned. We recommend following the washing instructions to prevent this.

We ask for a contribution of €3.95 for a return. This covers part of the cost of sending the item back.

Once we have received and checked your return, we refund the purchase amount as quickly as possible. This happens within 14 days, using the same payment method you used to place the order.

Yes, as soon as we have received your return we automatically refund the amount within 14 days, using the payment method you used.

We reserve the right not to reimburse return costs if items are not returned in line with the conditions (for example worn, washed, shrunk, or without the correct packaging and information). So please make sure everything is sent back neatly and correctly!